TOUR GUIDE (m/f/d)
Are you looking for a new professional challenge in an international environment? We are looking for committed TOUR GUIDE (m/f/d) for employment from spring 2027 to strengthen our teams in holiday regions in Greece, Spain and Portugal. As a tour guide (m/f/d) your main task is to look after German-speaking holidaymakers from arrival to departure at the airport, in the hotel and/or from our destination office and to provide them with advice and support. A varied job awaits you, where Service orientation, flexibility and Enjoying customer contact are the focus. Start your career in tourism and turn your wanderlust into a profession!
YOUR TASKS AS A TOUR GUIDE (M/F/D):
- Welcoming and caring for our German-speaking travelers directly at the airport – ensure a smooth start to your vacation.
- As first point of contact in the hotel or virtually by phone/email, you can ensure personal and customer-oriented support.
- Professionally edit all guest concerns, from flight and hotel rebookings to complaints up to individual customer requests.
- Use yours sales talent and arrange excursions and rental cars to ensure our guests have an unforgettable holiday experience.
- Offer Support in emergency and crisis situations and provide our travelers with helpful information.
- Close exchange with local partners, hotels and our service team – ensure seamless communication and high service quality.
YOUR PROFILE
- Communication strengths: You can communicate in a friendly and clear manner with guests and partners and are not afraid to speak in groups.
- Linguistic proficiency: Fluent German and good English skills are a must; additional language skills are an advantage.
- High service orientation: They enjoy providing travelers with a pleasant holiday experience and providing them with advice and assistance.
- Solution-oriented: Even in challenging situations such as strikes or flight delays, you keep a cool head and find pragmatic solutions. You are prepared to adapt to changing situations - without looking at the clock.
- Team spirit: You enjoy working in an international environment and value collaboration with local colleagues and partners.
- Flexibility: Changing working hours and weekend shifts are no problem for you – you like the varied daily work routine in the target area.
- cosmopolitanism: You are willing to change location each season (winter/summer) and adapt to new cultures and work environments.
- IT affinity: You are confident in using common software applications and can quickly familiarize yourself with new systems.
- Driver's license absolutely necessary.
IT AWAITS YOU
- Permanent Swiss employment contract and industry-standard remuneration, additional meal allowance – benefit from low social security contributions and Swiss social security.
- Free accommodation – we will provide you with accommodation in your area of operation at our expense.
- Free private health and accident insurance – we will pay the premium in full for you.
- Paid arrival and departure within the EU and Switzerland, organized and financed by us.
- Comprehensive training and induction – You will be optimally prepared for your new tasks.
- Personalized support through our local team and the human resources department.
- Access to the DERTOUR learning world with over 100 training opportunities – promote your personal and professional development.
- provision of a company vehicle (where applicable) as well as assumption of costs.
- Free provision your personal uniform and the necessary technical equipment.
- Modern Health Management – take advantage of individual health offers and effective stress management strategies, digitally and available at any time.
INTERESTED?
We look forward to receiving your application with a works Please send your CV, including a photo and your work references, by email to Sandra Schmutz. dts-ch-jobs@dertour.com.
