Contact

Contact

You need help or have questions?

We are already trying to answer many questions in our area FAQ (Frequently Asked Questions) If you cannot find the information you are looking for there, please contact the local tour guide team using the form below.
Please note that processing will only take place during office hours.

Please make a choice:

Contact form
Please note that our team will only take care of your concerns during your trip.

For any questions before your trip, please contact your travel agent or online booking portal.

Please inform yourself first on our arrival pageHere you will find a wealth of information about arriving in your holiday destination and booked transfers.
Please inform yourself first on our return page. You can also find the pickup time query here.

Contact form

Please provide your first and last name.
This information helps us process your request more quickly. You can find the transaction number in your travel documents.
DSE
Please note that our team will only take care of your concerns during your trip.

For any questions after the trip, please contact customer service (see travel documents). 

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Virtual support in the holiday region Djerba & Zarzis

  • You can reach us at the tour guide office as follows:

Mon-Fri:

10:00 - 17:00 hours

Monday:

Tuesday:

Wednesday:

Thursday:

Friday:

except:

Saturday:

10:00 - 17:00 hours

Sunday:

10:00 - 17:00 hours
SOS number only in emergencies:
  • We are also happy to be there for you personally in a virtual live chat:

Mon-Fri:

Not available

Monday:

Tuesday:

Wednesday:

Thursday:

Friday:

Saturday:

Sunday:

  • Please click on the icon at the bottom right to open the chat window.