- Please familiarize yourself with the emergency escape routes in your hotel room and the emergency call facilities. In the case of multi-storey houses in particular, there is often no direct access to the outside.
- This also applies to hotel areas that are often somewhat remote, such as wellness, indoor sports areas and disco.
- Pay attention to the existing fire extinguishers and first aid kits and note their position.
- In an emergency, please use the escape routes and not the elevator.
- The escape routes are often only equipped with emergency lighting. Therefore, please be particularly careful when entering these paths in order to avoid accidents.
- This also applies to hotel areas such as wellness and indoor sports areas. Dim light can impair the overview.
- In general, do not let your children take the elevator without the company of an adult. Check that the light barrier is working properly on self-closing elevator doors and inform yourself about the general usage instructions before use.
- Not all revolving doors have safety stoppers. Please always go through the revolving door with your children.
- Watch out for windows, glass doors and showcases! These can often not be seen in strong sunlight. There is an increased risk of injury as safety glass is not mandatory in all countries.
- Be especially careful when walking around the hotel at night. Some bumps, which are easy to see during the day, can be tripping hazards at night - especially in unlit green spaces.
- But even during the day, bumps and holes in the ground can quickly be overlooked due to special lighting conditions. We therefore ask you to pay attention here as well.
- In some regions, railings and handrails are not provided due to the country-specific construction. Be especially careful when using appropriate stairs.
- Please always be careful when using your bathroom: Dampness creates a risk of slipping! Do not use electronic devices when you are near water.
- If there is a flambé station or a show cooking area, make sure that you keep a distance of at least one meter while the food is being prepared.
- If there are indoor sports facilities in your hotel, we kindly ask you to generally follow the instructions of the hotel staff. Please check these devices for their proper condition and functionality before use.
- If you have any questions about the correct operation of individual fitness equipment, please do not hesitate to speak to the hotel staff.
- It is very important to us that you find the desired rest, relaxation and tranquility, especially in the wellness area. Please inform yourself about the house rules with the hotel staff.
- Always accompany your children to the playgrounds and do not leave them there unattended.
- We ask you to familiarize yourself with the operating instructions before using kitchen equipment and utensils. Please also check that all electronic devices and cables are in good condition.
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