If you are at least 17 years old, you may import the following goods from the Canary Islands duty-free: To Germany or Austria: Tobacco products: 200 cigarettes or 100 cigarillos or 50 cigars or 250g of tobacco Spirits: 1 liter of spirits with more than 22% alcohol by volume or 2 liters of spirits with less than 22% alcohol by volume or 4 liters of other wine Other goods: Up to a total value of €430 Under 15 years of age: Up to a value of: Germany: Total €175 Austria: Total €150 More information at: www.zoll.de and www.bmf.gv.at To Switzerland: Tobacco products: 250 cigarettes/cigars or 250...
How to reach it
How to reach it
Dear guests,
To ensure that your holiday starts smoothly and relaxingly, we have compiled all the important information for you on this page regarding your arrival at the airport in your holiday region.
Arrival at Gran Canaria Airport
Where do I need to go after arriving at the airport?
Upon arrival at Gran Canaria Airport, please go to the DERTOUR Group office at number 16 in the International Arrivals Hall (Terminal 2). There, you will be greeted by your tour representative and provided with further information about your booked transfer.
You are not using your booked transfer?
In this case, please inform the DERTOUR Group tour guide to avoid waiting times for other passengers.
What can I do if I can't find anyone at the airport?
Please go to the designated meeting point first. If you don't find anyone there, please contact us at:
How long does the drive to the hotel take?
Please note that the duration of a shared shuttle transfer varies depending on traffic volume and the number of hotels being served. There is no limit to the number of hotels served.
There may also be a waiting time of up to 1 hour at the airport before the transfer departs. This depends on the number of arriving guests scheduled for this transfer and is entirely beyond our control.
Alternatively, we recommend booking a private transfer to take you directly to your accommodation.
Important links
Rail & Fly
Germany
Austria
Switzerland
FAQ Arrival and Departure
The European Commission's Civil Aviation Safety Regulation applies to all departures from airports within the European Union, and since March 1, 2009, also from Turkey. This regulation limits the amount of liquids that travelers may carry in hand luggage through security checkpoints. There are two restrictions on the amount of liquids in hand luggage: Travelers may only carry liquids in containers with a maximum capacity of 100 ml. All liquid containers must be presented at security checkpoints in a plastic bag (maximum capacity: 1 liter). This bag must be transparent and sealable. Airports are not required to provide plastic bags for travelers...
In addition to the goods you brought with you on your trip from Germany, Austria, and the Netherlands and are reimporting as so-called returned goods, the following goods remain exempt from import duties as souvenirs, provided you bring them exclusively for personal use or as a gift: Tobacco products. If you are at least 17 years old: 200 cigarettes or 100 cigarillos or 50 cigars or 250g of smoking tobacco or a proportionate combination of smoking products. Alcohol and alcoholic beverages. If you are at least 17 years old: 1 liter of spirits with an alcohol content of more than 22% vol. or 1 liter of undenatured ethyl alcohol with an alcohol content of 80% vol.
In principle, all souvenirs purchased with tax in the Member State of purchase are duty-free. The following guideline quantities apply to private trade: Perfume: No restrictions if intended for personal consumption. Medicines: For personal use only. Coffee: 10 kg. Alcoholic beverages: 10 l spirits, 10 l soft alcoholic drinks (alcopops), 20 l liqueur wine, vermouth, 90 l wine (of which no more than 60 l sparkling wine), 110 l beer. When entering Germany: Tobacco products: 800 cigarettes or 400 cigarillos or 200 cigars, or 1 kg of smoking tobacco. When entering Austria: The following applies to the private import of tobacco products into Austria: Tobacco products purchased abroad...
FAQ Arrival and Departure
If you are at least 17 years old, you may import the following goods from the Canary Islands duty-free: To Germany or Austria: Tobacco products: 200 cigarettes or 100 cigarillos or 50 cigars or 250g of tobacco Spirits: 1 liter of spirits with more than 22% alcohol by volume or 2 liters of spirits with less than 22% alcohol by volume or 4 liters of other wine Other goods: Up to a total value of €430 Under 15 years of age: Up to a value of: Germany: Total €175 Austria: Total €150 More information at: www.zoll.de and www.bmf.gv.at To Switzerland: Tobacco products: 250 cigarettes/cigars or 250...
The European Commission's Civil Aviation Safety Regulation applies to all departures from airports within the European Union, and since March 1, 2009, also from Turkey. This regulation limits the amount of liquids that travelers may carry in hand luggage through security checkpoints. There are two restrictions on the amount of liquids in hand luggage: Travelers may only carry liquids in containers with a maximum capacity of 100 ml. All liquid containers must be presented at security checkpoints in a plastic bag (maximum capacity: 1 liter). This bag must be transparent and sealable. Airports are not required to provide plastic bags for travelers...
In addition to the goods you brought with you on your trip from Germany, Austria, and the Netherlands and are reimporting as so-called returned goods, the following goods remain exempt from import duties as souvenirs, provided you bring them exclusively for personal use or as a gift: Tobacco products. If you are at least 17 years old: 200 cigarettes or 100 cigarillos or 50 cigars or 250g of smoking tobacco or a proportionate combination of smoking products. Alcohol and alcoholic beverages. If you are at least 17 years old: 1 liter of spirits with an alcohol content of more than 22% vol. or 1 liter of undenatured ethyl alcohol with an alcohol content of 80% vol.
In principle, all souvenirs purchased with tax in the Member State of purchase are duty-free. The following guideline quantities apply to private trade: Perfume: No restrictions if intended for personal consumption. Medicines: For personal use only. Coffee: 10 kg. Alcoholic beverages: 10 l spirits, 10 l soft alcoholic drinks (alcopops), 20 l liqueur wine, vermouth, 90 l wine (of which no more than 60 l sparkling wine), 110 l beer. When entering Germany: Tobacco products: 800 cigarettes or 400 cigarillos or 200 cigars, or 1 kg of smoking tobacco. When entering Austria: The following applies to the private import of tobacco products into Austria: Tobacco products purchased abroad...
