How do I contact my tour guide?
Our local tour guides are available to assist you at any time during your vacation. At many hotels, we offer personal service. Visiting hours…
How do I recognize my tour guide at the hotel?
Your tour guide will usually be wearing a red DERTOUR Group polo shirt and dark blue trousers or a dark blue…
What should I do if I cannot find my tour guide at the agreed meeting point?
If you cannot find your tour guide at the agreed meeting point, please contact the hotel reception first. If you do not receive any information there,…
