The European Commission's Civil Aviation Safety Regulation applies to all departures from airports within the European Union, and since March 1, 2009, also from Turkey. This regulation limits the amount of liquids that travelers may carry in hand luggage through security checkpoints. There are two restrictions on the amount of liquids in hand luggage: Travelers may only carry liquids in containers with a maximum capacity of 100 ml. All liquid containers must be presented at security checkpoints in a plastic bag (maximum capacity: 1 liter). This bag must be transparent and sealable. Airports are not required to provide plastic bags for travelers...
Departure & Transfers
Departure & Transfers
Dear guests,
Even the most beautiful stay comes to an end.
On this page you will find all information about your booked transfer as well as important information about your return journey.
Query the pick-up time
Please note that the pick-up times are only 24-48 hours before departure are available. If the flight details displayed here do not match those in your documents, please contact us immediately.
We assume no liability for transfer information provided to you by third parties.
Due to unforeseen circumstances, last-minute changes may occur, which may also affect your pick-up time. Therefore, please check again 12-24 hours before departure.
Pick-up time by email
You want yours Pick-up time conveniently by e-mail receive? Then sign up for our automatic notification service at least two days before departure.
Shipping will take place in the morning on the last day before your departure and early on the day of departure.
To register, click on the button below:
(You will find the required transaction number in your travel documents.)
We ask that you arrive at the pick-up point approximately 10 minutes before the scheduled pick-up time. These pick-up times are approximate, meaning minor deviations are possible. If your transfer vehicle has not arrived 15 minutes after the scheduled time, please call us.
Please make sure that your suitcases are in the transfer vehicle.
We ask that you arrive at the pick-up point approximately 10 minutes before the scheduled pick-up time. These pick-up times are approximate, meaning minor deviations are possible. If your transfer vehicle has not arrived 15 minutes after the scheduled time, please call us.
Please make sure that your suitcases are in the transfer vehicle.
Transfer deregistration
If you want to drive to the airport on your own, we kindly ask you to let us know.
Online Check-in
Not all airlines offer this service, but some even require it. You complete online check-in yourself. Many airlines include a QR code for online check-in in your travel documents.
FAQ Arrival and Departure
In addition to the goods you brought with you on your trip from Germany, Austria, and the Netherlands and are reimporting as so-called returned goods, the following goods remain exempt from import duties as souvenirs, provided you bring them exclusively for personal use or as a gift: Tobacco products. If you are at least 17 years old: 200 cigarettes or 100 cigarillos or 50 cigars or 250g of smoking tobacco or a proportionate combination of smoking products. Alcohol and alcoholic beverages. If you are at least 17 years old: 1 liter of spirits with an alcohol content of more than 22% vol. or 1 liter of undenatured ethyl alcohol with an alcohol content of 80% vol.
Import of Goods by Private Individuals: Generally, a duty-free allowance of 300 Swiss francs applies to goods for private use imported personally during travel. If the total value of the goods carried exceeds 300 Swiss francs, all goods are subject to duty. Duty-free allowances and limits are granted only once per person per day. The following duty-free allowances apply: Alcoholic Beverages: Persons aged 17 and over may import 5 liters of alcoholic beverages up to 18% vol. and 1 liter over 18% vol. once per day duty-free. In addition, the following customs duties apply: Alcoholic beverages up to 18% vol.: 2 Swiss francs/liter; Alcoholic beverages over 18% vol.: 15...
In principle, all souvenirs purchased with tax in the Member State of purchase are duty-free. The following guideline quantities apply to private trade: Perfume: No restrictions if intended for personal consumption. Medicines: For personal use only. Coffee: 10 kg. Alcoholic beverages: 10 l spirits, 10 l soft alcoholic drinks (alcopops), 20 l liqueur wine, vermouth, 90 l wine (of which no more than 60 l sparkling wine), 110 l beer. When entering Germany: Tobacco products: 800 cigarettes or 400 cigarillos or 200 cigars, or 1 kg of smoking tobacco. When entering Austria: The following applies to the private import of tobacco products into Austria: Tobacco products purchased abroad...
FAQ Arrival and Departure
The European Commission's Civil Aviation Safety Regulation applies to all departures from airports within the European Union, and since March 1, 2009, also from Turkey. This regulation limits the amount of liquids that travelers may carry in hand luggage through security checkpoints. There are two restrictions on the amount of liquids in hand luggage: Travelers may only carry liquids in containers with a maximum capacity of 100 ml. All liquid containers must be presented at security checkpoints in a plastic bag (maximum capacity: 1 liter). This bag must be transparent and sealable. Airports are not required to provide plastic bags for travelers...
In addition to the goods you brought with you on your trip from Germany, Austria, and the Netherlands and are reimporting as so-called returned goods, the following goods remain exempt from import duties as souvenirs, provided you bring them exclusively for personal use or as a gift: Tobacco products. If you are at least 17 years old: 200 cigarettes or 100 cigarillos or 50 cigars or 250g of smoking tobacco or a proportionate combination of smoking products. Alcohol and alcoholic beverages. If you are at least 17 years old: 1 liter of spirits with an alcohol content of more than 22% vol. or 1 liter of undenatured ethyl alcohol with an alcohol content of 80% vol.
Import of Goods by Private Individuals: Generally, a duty-free allowance of 300 Swiss francs applies to goods for private use imported personally during travel. If the total value of the goods carried exceeds 300 Swiss francs, all goods are subject to duty. Duty-free allowances and limits are granted only once per person per day. The following duty-free allowances apply: Alcoholic Beverages: Persons aged 17 and over may import 5 liters of alcoholic beverages up to 18% vol. and 1 liter over 18% vol. once per day duty-free. In addition, the following customs duties apply: Alcoholic beverages up to 18% vol.: 2 Swiss francs/liter; Alcoholic beverages over 18% vol.: 15...
In principle, all souvenirs purchased with tax in the Member State of purchase are duty-free. The following guideline quantities apply to private trade: Perfume: No restrictions if intended for personal consumption. Medicines: For personal use only. Coffee: 10 kg. Alcoholic beverages: 10 l spirits, 10 l soft alcoholic drinks (alcopops), 20 l liqueur wine, vermouth, 90 l wine (of which no more than 60 l sparkling wine), 110 l beer. When entering Germany: Tobacco products: 800 cigarettes or 400 cigarillos or 200 cigars, or 1 kg of smoking tobacco. When entering Austria: The following applies to the private import of tobacco products into Austria: Tobacco products purchased abroad...
