The European Commission's Civil Aviation Safety Regulation applies to all departures from airports within the European Union, and since March 1, 2009, also from Turkey. This regulation limits the amount of liquids that travelers may carry in hand luggage through security checkpoints. There are two restrictions on the amount of liquids in hand luggage: Travelers may only carry liquids in containers with a maximum capacity of 100 ml. All liquid containers must be presented at security checkpoints in a plastic bag (maximum capacity: 1 liter). This bag must be transparent and sealable. Airports are not required to provide plastic bags for travelers...
How to Arrive
How to Arrive
Dear guests,
To ensure that your holiday starts smoothly and relaxingly, we have compiled all the important information for you on this page regarding your arrival at the airport in your holiday region.
Arrival at Punta Cana Airport
Arrival at Punta Cana Airport
Where do I need to go after arriving at the airport?
Follow the exit signs in Terminal A and take the "Tour Operator" exit to reach our staff. After your transfer booking has been checked, you will receive an invitation to a personal meeting with your tour guide, as well as the bus number for your transfer.
You are not using your booked transfer?
In this case, please inform the DERTOUR Group tour guide to avoid waiting times for other passengers.
Terminal A
When you arrive at Terminal A, please proceed to the counter shown above.
Terminal B
When you arrive at Terminal B, please go to the counter shown above.
What can I do if I can't find anyone at the airport?
Please go to the designated meeting point first. If you don't find anyone there, please contact us at:
TEL:
How long does the drive to the hotel take?
Please note that the duration of a shared transfer varies depending on traffic volume and the number of hotels being visited. There may also be a wait at the airport until the transfer departs. This depends on the number of arriving guests scheduled for the transfer.
Arrival at Puerto Plata Airport
Arrival at Puerto Plata Airport
Where do I need to go after arriving at the airport?
Upon your arrival in Puerto Plata, please proceed to the exit after baggage claim and immigration. Our colleagues will be waiting for you at the clearly marked DERTOUR/Go Vacation counter and will warmly welcome you. After your transfer has been checked, you will receive the bus number for your transfer bus.
What can I do if I can't find anyone at the airport?
Please go to the designated meeting point first. If you don't find anyone there, please contact us at:
TEL:
How long does the drive to the hotel take?
Please note that the duration of a shared transfer varies depending on traffic volume and the number of hotels being visited. There may also be a wait at the airport until the transfer departs. This depends on the number of arriving guests scheduled for the transfer.
Arrival at Santo Domingo Airport
Arrival at Santo Domingo Airport
Where do I need to go after arriving at the airport?
Upon your arrival in Santo Domingo, please take the exit after immigration to reach our colleagues. Look for the DERTOUR sign, as there is no counter at Santo Domingo Airport. Our colleagues will check your transfer booking and give you an invitation for a personal meeting with your tour guide.
Since buses are not allowed to park in front of the airport terminal, we ask for your understanding that we must first wait for all passengers of the same bus before it is called and can drive up.
You are not using your booked transfer?
In this case, please inform the DERTOUR Group tour guide at the counter to avoid waiting times for other passengers.
What can I do if I can't find anyone at the airport?
Please go to the designated meeting point first. If you don't find anyone there, please contact us at:
TEL:
How long does the drive to the hotel take?
Please note that the duration of a shared transfer varies depending on traffic volume and the number of hotels being visited. There may also be a wait at the airport until the transfer departs. This depends on the number of arriving guests scheduled for the transfer.
Important links
FAQ Arrival and Departure
In addition to the goods you brought with you on your trip from Germany, Austria, and the Netherlands and are reimporting as so-called returned goods, the following goods remain exempt from import duties as souvenirs, provided you bring them exclusively for personal use or as a gift: Tobacco products. If you are at least 17 years old: 200 cigarettes or 100 cigarillos or 50 cigars or 250g of smoking tobacco or a proportionate combination of smoking products. Alcohol and alcoholic beverages. If you are at least 17 years old: 1 liter of spirits with an alcohol content of more than 22% vol. or 1 liter of undenatured ethyl alcohol with an alcohol content of 80% vol.
Import of Goods by Private Individuals: Generally, a duty-free allowance of 150 Swiss francs applies to goods for private use imported personally during travel. If the total value of the goods carried exceeds 150 Swiss francs, all goods are subject to duty. Duty-free allowances and limits are granted only once per person per day. The following duty-free allowances apply: Alcoholic Beverages: Persons aged 17 and over may import the following quantities duty-free once per day: 5 liters of alcoholic beverages up to 18% vol. and 1 liter over 18% vol. In addition, the following customs duties apply: Alcoholic beverages up to 18% vol.: 2 Swiss francs per liter; Alcoholic beverages over 18% vol.: XNUMX Swiss francs per liter.
FAQ Arrival and Departure
The European Commission's Civil Aviation Safety Regulation applies to all departures from airports within the European Union, and since March 1, 2009, also from Turkey. This regulation limits the amount of liquids that travelers may carry in hand luggage through security checkpoints. There are two restrictions on the amount of liquids in hand luggage: Travelers may only carry liquids in containers with a maximum capacity of 100 ml. All liquid containers must be presented at security checkpoints in a plastic bag (maximum capacity: 1 liter). This bag must be transparent and sealable. Airports are not required to provide plastic bags for travelers...
In addition to the goods you brought with you on your trip from Germany, Austria, and the Netherlands and are reimporting as so-called returned goods, the following goods remain exempt from import duties as souvenirs, provided you bring them exclusively for personal use or as a gift: Tobacco products. If you are at least 17 years old: 200 cigarettes or 100 cigarillos or 50 cigars or 250g of smoking tobacco or a proportionate combination of smoking products. Alcohol and alcoholic beverages. If you are at least 17 years old: 1 liter of spirits with an alcohol content of more than 22% vol. or 1 liter of undenatured ethyl alcohol with an alcohol content of 80% vol.
Import of Goods by Private Individuals: Generally, a duty-free allowance of 150 Swiss francs applies to goods for private use imported personally during travel. If the total value of the goods carried exceeds 150 Swiss francs, all goods are subject to duty. Duty-free allowances and limits are granted only once per person per day. The following duty-free allowances apply: Alcoholic Beverages: Persons aged 17 and over may import the following quantities duty-free once per day: 5 liters of alcoholic beverages up to 18% vol. and 1 liter over 18% vol. In addition, the following customs duties apply: Alcoholic beverages up to 18% vol.: 2 Swiss francs per liter; Alcoholic beverages over 18% vol.: XNUMX Swiss francs per liter.
