Cancellation policy

Cancellation fees for excursions:

Go Vacation Spain SLU acts as an agent and the services offered are subject to change. In the event of a cancellation, payments already made will be refunded as quickly as possible, taking the cancellation fees into account.

0% cancellation fee for bookings canceled more than 48 hours before the excursion date
50% cancellation fee for bookings canceled less than 48 hours before the excursion date
100% cancellation fee for bookings canceled less than 24 hours before the excursion date
100% cancellation fee for no-shows (except in case of illness, in which case a medical certificate must be presented)

Special conditions apply for: Africa Tours, Buggy Tours, Convertible Tours

0% cancellation fee for bookings canceled more than 48 hours before the excursion date
50% cancellation fee for bookings canceled less than 48 hours before the excursion date
100% cancellation fee for bookings cancelled less than 24 hours before the excursion date (exception: illness, in which case a medical certificate must be provided)
100% cancellation fee for no-shows (except in case of illness, in which case a medical certificate must be presented)

General information:

childhood: It is important to provide the correct age at the time of the trip; providing incorrect information may result in additional charges on site.

 

Cancellation fees for rental cars:

Cancellation is usually free of charge.