Dreams Natura Resort & Spa

Dreams Nature Resort & Spa

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Tour guide office
Dear guests,
On behalf of your tour operator and the hotel management, we warmly welcome you. Service at this hotel is provided virtually. We wish you a pleasant and relaxing holiday.
Riviera Maya Tour Guide Office
  • I will be available for you at the following times:
Please note that the information sessions will be held in German.
The appointments are currently taking place in a hotel near you. For information, please click here:

It is very important to us that your holiday is an all-round successful experience that you will always look back on fondly. Do you have questions about your hotel, your holiday destination, the area, rental cars, worthwhile excursions or do you have another concern? Feel free to contact us at any time.

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Virtual support in the Riviera Maya & Cancun holiday region

  • You can reach us at the tour guide office as follows:

Mon-Fri:

9:00 - 16:00 room

Monday:

Tuesday:

Wednesday:

Thursday:

Friday:

except:

Saturday:

closed

Sunday:

closed
SOS number only in emergencies:
Excursions from

Riviera Maya

Departure & Transfers

  • Transfer information and pick-up time query
  • Registration for sending the pickup time by email
  • Transfer deregistration
To the departure & transfer page

Activity calendar

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